Privacy Policy

 

Get Confidence LLP (trading as Get Confidence Course) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.getconfidencecourse.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Information About Us

Our Site is owned and operated by Get Confidence LLP, a limited liability partnership registered in England under partnership number OC425761

Registered address: 101 Leeds Road, Bradford, BD10 9SS

Email address: hello@getconfidencecourse.com

Telephone number: 07986698258

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. Principles for Processing Personal Data

Our principles for processing personal data are:

Fairness and lawfulness. When we process personal data, your individual rights must be protected. All personal data must be collected and processed in a legal and fair manner.

Restricted to a specific purpose. Your personal data must be processed only for specific purposes.

Transparency. You must be informed of how your data is being collected, processed and used.

5. What Are My Rights?

You have the following rights under the Data Protection Legislation under certain conditions, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Section 15.

6. What Data Do You Collect and How?

Get Confidence LLP collects personal and non-personal data for various purposes. We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children or data relating to criminal convictions and/or offences. Personal data collected can be the following:

  • Personal data and contact information, such as name, address, phone number and email address. This information is obtained when you complete the course Registration Form, Contact Us form or sign up to our emailing list. Personal and contact information is necessary information in order for us to fulfil our commitment to you when using our services.
  • Device information, such as IP address, language settings, browser settings, time zone, operating system, platform, and screen resolution. The information is used only for analytical purposes and never at the individual level, nor is it used together with other data for the information to be linked to a unique person.
  • Geographic information, your geographical location. The information is used only for analytical purposes and never at the individual level, nor is it used together with other data that allows the information to be linked to a unique person.
  • Cookies and other content stored locally on your device, when you visit Our Site, we use, directly or through third parties, different techniques to recognise you and learn more about you as a user. For example, we use cookies so that you do not have to log in again every time you visit Our Site. For more information on this type of technology, see our Cookie Policy.

The site is not intended for people under the age of 16 and we will not deliberately collect Personal Data about persons under the age of 16.

You are only entitled to provide information about yourself and not about any other person.

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. Get Confidence LLP lawful basis for collecting and using the data described in this Data Protection Policy is based on Legitimate Interests.  We use your personal data for the following purposes:

  • To provide our services to you
  • To communicate with you
  • To fulfil our contractual and legal obligations
  • To send marketing emails or newsletters where you have given us permission to do so (if you do not wish to receive such communication you can unsubscribe from these emails at any time).
  • To comply with any legal responsibilities.
  • To analyse usage to improve and further develop our service
  • To prevent, restrict and investigate the abuse of Our Site or services
  • To comply with government requests or to detect and prevent illegal activities.

We will only use your personal data for the purposes for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purposes and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Section 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purposes for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

8. How Long Will You Keep My Personal Data?

Get Confidence LLP will retain your personal information no longer than is necessary for the purposes set out in this Data Protection Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. How and Where Do You Store or Transfer My Personal Data?

Your personal data may be stored in or transferred to countries that are not part of the European Economic Area. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. We will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.

We share your data with external third parties, as detailed below in Section 11.

The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to employees, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • having procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

10. Security

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

11. Do You Share My Personal Data?

We may share your personal data with other third parties as is reasonably necessary to allow us to conduct our services and to meet regulatory requirements that apply to our business.  

We use the following third parties to supply certain products and services.

  • Google Analytics to analyse how our users interact with Our Site in order to improve our business processes and your experience with us : policies.google.com/privacy
  • Mailchimp to send you communications about our products and services, or provide newsletters/communication that we think may be of interest to you : mailchimp.com/legal/privacy
  • Stripe to process payments for our services : stripe.com/gb/privacy
  • GoogleDrive to create secure encrypted backups of Our Site content including personal data : policies.google.com/privacy
  • Zoho to provide integrated customer email service with Our Site : zoho.com/privacy

If any of your personal data is shared with a third party we will take suitable steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations.

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation..

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

12. Marketing and Advertising

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

We may use the information you provide to send you communications about our products and services. This will be by email and with your prior consent.

You can unsubscribe from receiving any further marketing communications from us by clicking on the “unsubscribe” link in the footer of our emails, or by sending a request in writing, by email or by telephone.  

We may analyse the information we collect about you to provide an improved experience for you. We may analyse geographic, demographic and other information relating to you in order to better understand your interests and preferences so we can contact you with the most relevant communications.  If you do not wish your data to be used in this way, please contact us using the details in Section 15.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.  All subject access requests should be made in writing and sent to the email or postal address shown in Section 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

14. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 25th March 2019.

15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: hello@getconfidencecourse.com

Telephone number: 07986698258

Postal Address: 101 Leeds Road, Bradford, BD10 9SS