Last updated 21.03.19.

OUR TERMS & CONDITIONS

These terms and conditions govern the way in which we supply the online course to you.

Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide the online course to you, how you and we may change or end the contract, what to do if there is a problem and other important information. All rights not expressly granted in these terms are hereby reserved.

You agree to review this agreement periodically to ensure that you are aware of any amendments to this agreement, which may be made at any time.

INFORMATION ABOUT US AND HOW TO CONTACT US

We are Get Confidence LLP, trading as Get Confidence Course, a partnership registered in England and Wales number OC425761 and Registered Office at 101 Leeds Road, Idle, Bradford, West Yorkshire, BD10 9SS.

You can contact us on +44 (0) 7986 698258, email at hello@getconfidencecourse.com or by writing to us at the Registered Office address. 

1. GRANT OF LICENCE

In consideration of your payment, we hereby grant you a licence to use the purchased online course (“the Product”). This licence is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

This licence is personal to you and cannot be shared or exchanged with others.

2. GENERAL

We develop, distribute and maintain the Product and will also provide you with log in details. We will also manage your access to the Product and provide support to you, where necessary.

You shall not copy, modify, transmit, distribute or in any way exploit the Product or any other copyrighted materials provided other than for your individual use. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Product or any other copyrighted materials.

We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies.

3. ACCESS TO MATERIALS

When accessing the online course we require you to register to create an account and provide us with certain information about yourself.  In doing this, you agree to:

  • Provide true, accurate, current and complete information about yourself as prompted by the online registration form
  • Maintain and promptly update the data we hold by logging into your account and updating your profile.
  • You are aged 16 and over

The starting date of your access to the Product is deemed to be the date that you first have access.  You will have access to the Product for 365 days (1 year) from the starting date. After the period has ended your access will automatically be disabled. We shall not refund any part of the payment if you fail to access and/or complete the course within the allocated time period. As such, it is your responsibility to ensure that you complete the content within the allocated time period.

We will take all commercially reasonable steps to provide you with uninterrupted access to the Product. However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, power outages and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increased Internet traffic, programming errors, regular maintenance and other related reasons. Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money.

Our aim is to provide the highest quality of course material. As such, improvements or changes to the Product may occur at any time without prior notification in order to ensure that this is up to date and accurate.

Where your access to the Product is restricted for any of the above reasons, we may provide you with a free extension of time at our sole discretion.

4. PRICING AND PAYMENT

We use Stripe as a third party payment providers. Payment for the Product must be made at the point of purchase.

All major credit and debit cards are accepted.  A receipt will be sent to you by email from Stripe confirming payment.  Stripe will receive the information needed to verify and authorise your payment card and to process your order.  Please note that if you do not provide accurate details or if your credit card company does not authorise payment, your purchase will be deemed void.  We will not accept any liability for costs incurred as a result of purchases deemed void in this manner.

We do not invoice for fees, or accept payment by instalments.

You agree to provide payment for the Product in the stipulated currency and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. We must receive your payment in full before providing you with access to the Product.

If you have an applicable discount code this must be entered at the time of booking, as the discount cannot be applied retrospectively.

Your payment includes the licensing of the Product for 365 days (1 year). We are unable to provide a refund if you fail to complete the content within the allocated time, except at our absolute and sole discretion.

We reserve our right to review and change the pricing of any of our Product. This will not affect Product that has already been purchased.

5. CANCELLATION AND RESTRICTION POLICY

Once you have purchased the course you may change your mind within thirty (30) days of purchase and receive a full refund, provided no more than 4 modules of the Get Confidence Course have been completed.

If you do wish to cancel, please contact us via email.  If you cancel your purchase after 30 days you will not be entitled to a refund.

It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Product is inhibited due to insufficient system requirements.

We may restrict your access to the Product if you breach these terms, including without limitation:

  • a) A failure to make any payment due to us; or
  • b) Failure to provide accurate information that is necessary for us to provide the Product to you.

In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the Product will be restricted.

6. YOUR RIGHTS

This is a summary of your key legal rights. For more detailed information, you can visit www.adviceguide.org.uk or call 03454 04 05 06, or if based outside the United Kingdom, we recommend you review your local statutory rights.

Under the laws of the United Kingdom, the Product must be as described, fit for purpose and of a satisfactory quality. If the Product is faulty, then you are entitled to ask for a repair or a replacement and if the fault cannot be fixed, or it has not been fixed within a reasonable time and without significant inconvenience, then you can get some or all of your money refunded.

If you can show that the fault has damaged your device and that we have not used reasonable care and skill, then you may be entitled to compensation.

7. INTELLECTUAL PROPERTY

All rights, title and interest in intellectual property rights relating to the Product including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by Get Confidence LLP. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.

Nothing that you see or read in the Product may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.

All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.

8. LINKS TO THIRD PARTY SITES

Our website may present links to third party websites not owned or operated by us. We shall not be responsible for the availability of these sites or their content. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content of any such site or goods or services available through any such site.

9. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if it is either obvious that it will happen or if we are both aware it might happen, such as where you have discussed the possibility with us during the sales process.

We are not liable to you in any way for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract or any and all other commercial damages or losses.

We do not exclude or limit our liability to you in any case where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Product (summarised above at 6).

If the Product damages your device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice, following installation/download instructions, or having in place the minimum system requirements as advised by us.

Our liability to you for any damage to your computer system or loss of data resulting from the downloading of content is limited to the amount you have paid for the Product. In no event shall we be liable for damages in excess of this sum.

10. OTHER IMPORTANT TERMS

You need our consent to transfer your rights under these terms to someone else. We may not agree to this as these terms grant a licence for your benefit only.

Nobody else has any rights under these terms – they are between you and us. No other person shall have any rights to enforce any of its terms.

If a court finds part of these terms illegal, then the rest will continue in force.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

11. GOVERNING LAW

These terms are governed by and construed in accordance with the laws of England and Wales and you can bring legal proceedings in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Product in either the Northern Irish or the English courts.